Our Terms & Conditions

Welcome to cosmetichub.co.uk, operated by CosmetiChub (“we”, “our”, or “us”).
By accessing our website or making a purchase, you agree to the terms and conditions outlined below.
Please read them carefully before placing an order.

1. Company Details

Legal entity: CosmetiChub
Registered address: Burns Rd, Wembley HA0 1JR, United Kingdom
Email: info@cosmetichub.co.uk
Website: cosmetichub.co.uk

2. General Terms

These terms apply to all purchases made through our website.

We reserve the right to update or modify these Terms & Conditions at any time. Any changes will take effect once published on our website.

By using our site, you confirm that:

  • You are at least 18 years old, OR

  • You have permission from a parent or guardian to make purchases.

3. Products and Pricing

All prices on our website are displayed in GBP (£) and include VAT where applicable.

We aim to ensure all product descriptions, prices, and images are accurate. However, we reserve the right to correct errors or update information without notice.

If a pricing or availability error is identified after you place an order, we will contact you before processing payment or dispatching the item.

4. Orders and Payment

Your order is confirmed once full payment has been received.

We accept major debit and credit cards through our secure payment provider.

  • Payment details are encrypted and processed securely.

  • We do not store or have access to your full card information.

You will receive an order confirmation email once your payment has been processed successfully.

5. Delivery

Orders are shipped using reputable courier or postal services.

Delivery times are estimates and may vary due to external factors such as:

  • Courier delays

  • Weather conditions

  • Seasonal demand

We are not responsible for delays outside our control.
If your order has not arrived within the expected timeframe, please email us at info@cosmetichub.co.uk, and we’ll assist you promptly.

6. Refund Policy

For full details about refunds, replacements, and returns, please see our Refund & Returns Policy.

7. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from:

  • Use of our website

  • Use or misuse of our products

  • Delays, errors, or disruptions in service

Our maximum liability for any claim related to your purchase shall not exceed the amount paid for the product.

Nothing in these terms excludes liability for death or personal injury caused by negligence.

8. Intellectual Property

All content on cosmetichub.co.uk, including images, text, logos, graphics, and product descriptions, is the property of CosmetiChub.
It may not be copied, reproduced, or used without written permission.

9. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.
Any disputes will be handled exclusively by the courts of England and Wales.